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Brand voice · SaaS

How a SaaS startup should sound

Three voice traits, real before and after rewrites, and a word list, all shown for Northbeam, our sample SaaS brand. Use it to write your own one-page voice guide.

Define my voice freeSee the rewrites
HOMEPAGE
AI-powered end-to-end workflow automation platform.
Close the books in one day, not five.
Same message. Different brand.

Three traits, three rules

A trait without a rule is just an adjective. Each trait below comes with the rule writers follow.

Clear

Lead with the job done, not the feature.

Competent

Plain words a finance lead uses, not tech jargon.

Steady

Same calm tone in the product and in sales.

FormalCasual
SeriousPlayful
TechnicalPlain

Where Northbeam sits on three common voice scales.

Before and after

The fastest way to teach a voice is to rewrite real lines. Here are three moments every SaaS startup writes.

Homepage
BEFOREAI-powered end-to-end workflow automation platform.
NORTHBEAM VOICEClose the books in one day, not five.
Empty state
BEFORENo data available.
NORTHBEAM VOICENo invoices yet. Connect your bank to pull this month's.
Sales email
BEFOREI wanted to reach out to touch base.
NORTHBEAM VOICEYour team spent 41 hours on month-end last quarter. We can cut that to 8.

The word list

Words we use

closereconcilehours savedreview

Words we avoid

synergyleverageend-to-endreach out
Why

Most B2B tools use the same blue. Buyers comparing six tabs cannot tell you apart. The way you write is the cheapest way to sound different.

Questions

What tone of voice suits a SaaS brand?

For our sample brand Northbeam: clear, competent, steady. Pick three traits that are true for you, each with a one-line rule.

How do I write a brand voice guide?

Choose three traits, write a rule for each, show before and after rewrites, and list words to use and avoid. One page is enough to start.

Where should brand voice show up first?

Your homepage headline, product messages like errors and confirmations, and your pitch deck titles.

Does Astitva define brand voice?

Yes. Astitva writes your tone of voice as part of your brand strategy and records it in your brand book. New accounts get 50 free credits.

Get your voice written down

Astitva writes your tone of voice as part of your brand strategy, then uses it in your brand book and pitch deck.

Start free with 50 credits