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Brand voice · D2C

How a D2C startup should sound

Three voice traits, real before and after rewrites, and a word list, all shown for Kindred Co., our sample D2C brand. Use it to write your own one-page voice guide.

Define my voice freeSee the rewrites
PRODUCT PAGE
Premium quality soy wax candle with essential oils.
Smells like a slow Sunday. Burns for 40 hours.
Same message. Different brand.

Three traits, three rules

A trait without a rule is just an adjective. Each trait below comes with the rule writers follow.

Warm

Write like a friend with good taste.

Crafted

Describe how it feels, not what it is made of.

Giftable

Keep it short enough for a box flap.

FormalCasual
SeriousPlayful
TechnicalPlain

Where Kindred Co. sits on three common voice scales.

Before and after

The fastest way to teach a voice is to rewrite real lines. Here are three moments every D2C startup writes.

Product page
BEFOREPremium quality soy wax candle with essential oils.
KINDRED CO. VOICESmells like a slow Sunday. Burns for 40 hours.
Order email
BEFOREYour order has been dispatched.
KINDRED CO. VOICEYour candle is on its way. Light it the evening it arrives.
Instagram caption
BEFOREShop our new collection now!
KINDRED CO. VOICENew in: three scents for rainy evenings.

The word list

Words we use

slowhandmadeeveninggift

Words we avoid

premium qualitybest-in-classshop now!!
Why

Half the category uses sage green and beige. On a crowded feed, that blends straight in. The way you write is the cheapest way to sound different.

Questions

What tone of voice suits a D2C brand?

For our sample brand Kindred Co.: warm, crafted, giftable. Pick three traits that are true for you, each with a one-line rule.

How do I write a brand voice guide?

Choose three traits, write a rule for each, show before and after rewrites, and list words to use and avoid. One page is enough to start.

Where should brand voice show up first?

Your homepage headline, product messages like errors and confirmations, and your pitch deck titles.

Does Astitva define brand voice?

Yes. Astitva writes your tone of voice as part of your brand strategy and records it in your brand book. New accounts get 50 free credits.

Get your voice written down

Astitva writes your tone of voice as part of your brand strategy, then uses it in your brand book and pitch deck.

Start free with 50 credits