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Brand voice · Logistics

How a logistics startup should sound

Three voice traits, real before and after rewrites, and a word list, all shown for Kooch, our sample logistics brand. Use it to write your own one-page voice guide.

Define my voice freeSee the rewrites
TRACKING
Your shipment is in transit.
Out for delivery. Arriving between 2 and 3 pm.
Same message. Different brand.

Three traits, three rules

A trait without a rule is just an adjective. Each trait below comes with the rule writers follow.

Reliable

Times and facts, not adjectives.

Fast

Say what happens next, every step.

Clear

Own delays plainly.

FormalCasual
SeriousPlayful
TechnicalPlain

Where Kooch sits on three common voice scales.

Before and after

The fastest way to teach a voice is to rewrite real lines. Here are three moments every logistics startup writes.

Tracking
BEFOREYour shipment is in transit.
KOOCH VOICEOut for delivery. Arriving between 2 and 3 pm.
Delay
BEFOREDue to unforeseen circumstances...
KOOCH VOICERunning 40 minutes late because of traffic on the ring road. New time: 3:40 pm.
Sales
BEFOREWorld-class logistics solutions.
KOOCH VOICEBooked by 10, delivered by 6, in 4 metros.

The word list

Words we use

by 6 pmout for deliveryproof of delivery

Words we avoid

world-classunforeseen circumstancesseamless
Why

Logistics brands lean on the same red and yellow. On a road full of vans, you need contrast, not more of the same. The way you write is the cheapest way to sound different.

Questions

What tone of voice suits a logistics brand?

For our sample brand Kooch: reliable, fast, clear. Pick three traits that are true for you, each with a one-line rule.

How do I write a brand voice guide?

Choose three traits, write a rule for each, show before and after rewrites, and list words to use and avoid. One page is enough to start.

Where should brand voice show up first?

Your homepage headline, product messages like errors and confirmations, and your pitch deck titles.

Does Astitva define brand voice?

Yes. Astitva writes your tone of voice as part of your brand strategy and records it in your brand book. New accounts get 50 free credits.

Get your voice written down

Astitva writes your tone of voice as part of your brand strategy, then uses it in your brand book and pitch deck.

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